Help Center
How can we help?
Find answers to common questions about the app, your account and training features.
Getting started
How do I create an account?
Download Jiujify from the App Store or Google Play, open the app and follow the steps. You can sign up with your email or Google, and on iPhone with Apple too.
Is Jiujify free?
Yes. The free plan includes unlimited training logs, your streak, the widget, belts and Injury Mode. Pro adds depth: trends and monthly recaps, the full technique catalog with your own lists, and Competition Mode.
Which devices are supported?
Jiujify is available for iOS and Android. Use the app to manage your profile, training log, techniques and progress.
Does Jiujify have a home screen widget?
Yes, for Android and iOS. It shows your weekly goal, your streak, and a daily message without needing to open the app.
Training & Streaks
How do I log a training session?
On the home screen, tap Log a training and choose the type (Gi, No-Gi, open mat, competition) and the duration. If you like, add rounds, submissions, techniques, a note and a photo. Once saved, it counts toward your week and your streak.
When does my streak reset?
Your streak is based on hitting your weekly training goal (Monday to Sunday), not on training every day. Hit the week's goal and the streak continues; miss it and it resets. You can change your weekly goal in Profile > Edit profile.
Can I edit or delete a past session?
Yes. Go to your training history, tap the session you want to modify, and select Edit or Delete. Changes are reflected immediately in your stats and streak.
What happens to my streak if I get injured?
You can turn on Injury Mode from your profile. While it's active, your streak freezes: it doesn't add up, but it doesn't break either. When you're back training, it picks up where you left off.
Can I log anything while I'm injured?
Yes. Injury Mode asks for one check-in a week (gym, physio, the weight room, or the doctor) to mark that you're still recovering.
Belt progress
How is belt progress calculated?
It isn't calculated automatically: you log each belt and stripe your instructor awards you (with a small celebration when you do) in Profile > Your journey. There you can also add past belts to complete your history.
Can I set my current belt manually?
Yes. In Profile > Your journey you log your current belt and stripes, and you can correct them anytime.
Does Jiujify support kids' belts?
Yes. Turn on Kids and juvenile graduation in Profile > Edit profile to get the 12 IBJJF belts for practitioners aged 4 to 15.
Account & Privacy
How do I delete my account?
In the app, go to Profile > Delete account, at the bottom of the screen. Your sessions, techniques, photos and profile are permanently deleted. You can also request it by email; the details are on the Account deletion page.
Can I export my training data?
Automatic export from settings is not available in the current version. For access, portability or deletion requests, contact us at jiujify@gmail.com.
Is my training data shared with anyone?
No. Your training data is private by default. Jiujify does not currently offer public profiles, public posts or comments.
Subscription
How do I upgrade to Pro?
In the app, go to Profile > Settings > Subscription and choose your plan. New subscribers get 30 days free. Payment is handled by the App Store or Google Play.
Can I cancel anytime?
Yes. You can cancel your subscription at any time from the app store settings. You will keep access to Pro features until the end of your current billing period.
How do I request a refund?
Refunds are handled by Apple or Google depending on your platform. Contact their support directly or reach out to us and we will guide you through the process.
Competition
How do I log a tournament?
From Profile > Competition Mode, create the tournament with a name, date, and weight unit, then build your Gi or No-Gi brackets.
Is Competition Mode free?
You can view your closed tournament history at no cost. Creating and managing a new tournament requires Jiujify Pro.
What happens to my weekly goal during camp?
When you create the tournament, Jiujify suggests a camp goal that replaces your weekly goal while the camp lasts; you decide whether to apply it. Tournament week helps you lower the volume to arrive fresh, and when you close it you pick your weekly goal again.
Didn't find your answer?
Write to us and we'll help. If something isn't working as it should, a bug report gives us what we need to fix it.